Patient 
Information Centre

Your Visit

What you need to know and what you can expect before, during and after your visit with us.

Please refer to our procedures page for specific information related to your procedure.

Before

Patient referral

Usually your GP will refer you to a specialist. Following your consultation with your specialist you may require a procedure at IntraCare.

Confirmation of procedure booking

You will receive an email from us with all of the details relating to your booking. This will include the date and admission time of your procedure, preparation information, patient forms (patient registration pack), terms and conditions, fasting information, insurance application information (if relevant), and any payment requirements.

Returning of patient forms (patient registration pack) and terms and conditions

Please complete and return these to us at least 3 working days prior to your procedure so we can confirm your booking.

Pre procedure phone call

A nurse from IntraCare will call you 24–48 hours prior to your procedure to discuss the following information:

  • Your admission time.
  • When you should stop eating and drinking.
  • Medication instructions.
  • Allergies (including medications, contrast dye, dressings/plasters and food).
  • Answer any further questions.

Day of procedure

Reminders for the day of your procedure

  • If you are on regular medication, please bring this with you in its original packaging.
  • Please leave all your jewellery and valuables at home. You are welcome to bring your mobile phone in with you.
  • We recommend wearing loose-fitting clothing and shoes that are easy to slip on/off.
  • You are encouraged to bring a friend or a family member as a support person before and after your procedure.
  • If you are booked for an overnight stay, please bring an overnight bag.
  • The planned procedure time is an estimate only and may vary. We will keep you informed of any unexpected delays on the day

Informed consent

As with any procedure, there are potential risks involved. Your Specialist and Anaesthetist (if booked) will explain the procedure, discuss possible risks and answer any questions you may have. Your whānau or support person are welcome to be part of this discussion. You will then be asked to sign the consent form. This will occur either at an earlier appointment, or on the day of your procedure.

After

Discharge

Many patients may leave on the same day as their procedure. This will depend on the procedure and your recovery. Prior to your discharge staff will give you advice about resuming your normal daily activities. Should you have any concerns following your procedure please contact IntraCare or your specialist.

Follow-up

Generally, there will be a follow-up appointment with your referring specialist. Your GP will receive your procedure report.

If you have any concerns after your procedure, please contact IntraCare:

09 630 1961 – Monday to Friday 6:30am–6:00pm

0274 820 763 – After hours, weekends and public holidays.

We celebrate life and we serve with care, dignity, and respect.

IntraCare is a world leading provider of image-guided healthcare in Interventional Cardiology, Interventional Radiology and Interventional Oncology. Our innovative patient focused approach is minimally invasive with faster recovery times.

  • If you have any concerns, please contact IntraCare:
  • ​
  • Monday to Friday (6:30am – 6:00pm): 09 630 1961
  • After-hours, weekends, and public holidays: 0274 820 763

In case of emergency, always call 111.