Welcome to our Patient Information Centre

Everything you need to know to make your journey with us as easy as possible.

Here for you

We understand that visiting a healthcare facility—whether for yourself or to support a loved one—can sometimes feel overwhelming. That’s why we’ve gathered all the essential details you need in one place to help make your experience as smooth and stress-free as possible. From directions and visit expectations to procedure details and caregiver resources, our goal is to provide clarity and confidence every step of the way.

If you have any questions or can’t find the information you’re looking for, please don’t hesitate to contact us. We’re here to help.

Getting Here

Information on how to find us, parking and local facilities.

Accessibility & Special Requirements

Assistance relating to your visit.

Your Visit

Everything you need to know to make your time with us as easy as possible.

Insurance & Payment Information

How we work with your insurance company and ways to pay.

Documentation & Forms

Helpful documents and forms to speed up your stay with us.

IntraCare & Allevia Hospital Epsom

Information on our world leading image guided healthcare.

Information For Support Person(s)

Important information for those accompanying and caring for our patients.

Treatment Injury & ACC

Find out how we work with ACC and how to claim.

Feedback

Explore the areas we specialise in.

FAQs

Information on our world leading image guided healthcare.

Patient Stories

Patients getting back to what they love.

  • If you have any concerns, please contact IntraCare:
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  • Monday to Friday (6:30am – 6:00pm): 09 630 1961
  • After-hours, weekends, and public holidays: 0274 820 763

In case of emergency, always call 111.